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API token & Name space
Please refer to this page to fine the API Token and the name space: https://developer.cequens.com/reference/whatsapp-business-ver2

Overview

What's different about sending a messages with product or product list is the body content of the message specified with the interactive parameter.

The interactive object generally contains 4 main components: header, body, footer, and action. Additionally, some of those components can contain one or more different objects:

Inside header, you can nest media objects.
Inside action, you can nest section and button objects.

Objects Definition

Interactive Object

Name	Description
type	The type of interactive message you want to send. Supported values: product: Use it for Single Product Messages. product_list: Use it for Multi-Product Messages.
header	Requiredfor type product_list.Optional *for other types. Header content displayed on top of a message. See header object for more information. You cannot set a header if your interactive object is of product type.
body	Optional for type product.Required *for other message types. The body of the message. Emojis and markdown are supported. Maximum length: 1024 characters.
footer	Optional*. The footer of the message. Emojis and markdown are supported. Maximum length: 60 characters.
action	Action you want the user to perform after reading the message.

Action Object for Single Product

Used for Single Product Messages. This object contains the item mentioned in the message.

Name	Description
catalog_id	ID for the catalog the item belongs to.
product_retailer_id	Unique identifier (in the catalog) of the product.

Action Object for Multi-Product

Used for Multi-Product Messages. This object contains the item mentioned in the message.

Name	Description
sections	Required for Multi-Product Messages. Array of section objects. There is a minimum of 1 and maximum of 10. See section object.
catalog_id	Required for Single Product Messages and Multi-Product Messages. Unique identifier of the Facebook catalog linked to your WhatsApp Business Account. This ID can be retrieved via Commerce Manager.
product_retailer_id	Required for Single Product Messages and Multi-Product Messages. Unique identifier of the product in a catalog. To get this ID , go to Commerce Manager ,select your Facebook Business account, and you will see a list of shops connected to your account. Click the shop you want to use. On the left-side panel, click Catalog > Items, and find the item you want to mention. The ID for that item is displayed under the item's name.

Name

Description

sections

Required for Multi-Product Messages.

Array of section objects. There is a minimum of 1 and maximum of 10. See section object.

catalog_id

Required for Single Product Messages and Multi-Product Messages.

Unique identifier of the Facebook catalog linked to your WhatsApp Business Account. This ID can be retrieved via Commerce Manager.

product_retailer_id

Required for Single Product Messages and Multi-Product Messages.

Unique identifier of the product in a catalog.

To get this ID , go to Commerce Manager ,select your Facebook Business account, and you will see a list of shops connected to your account.
Click the shop you want to use. On the left-side panel, click Catalog > Items, and find the item you want to mention. The ID for that item is displayed under the item's name.

Section Object

Name	Description
title	Required* if the message has more than one section. Title of the section. Maximum length: 24 characters.
product_items	Required for Multi-Product Messages. Array of product* objects. There is a minimum of 1product per section. There is a maximum of 30 products across all sections.

Name

Description

title

Required* if the message has more than one section.

Title of the section.

Maximum length: 24 characters.

product_items

Required for Multi-Product Messages*.

Array of product objects. There is a minimum of 1product per section. There is a maximum of 30 products across all sections.

Product Object

Name	Description
product_retailer_id	Required for Multi-Product Messages. Unique identifier of the product in a catalog. To get this ID , go to Commerce Manager , select your Facebook Business account, and you will see a list of shops connected to your account. Click the shop you want to use. On the left-side panel, click Catalog > Items, and find the item you want to mention. The ID for that item is displayed under the item's name.

Name

Description

product_retailer_id

Required for Multi-Product Messages.

Unique identifier of the product in a catalog.

To get this ID , go to Commerce Manager , select your Facebook Business account, and you will see a list of shops connected to your account.
Click the shop you want to use. On the left-side panel, click Catalog > Items, and find the item you want to mention. The ID for that item is displayed under the item's name.