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External Endpoint Payload

Yon need to read messaging[0].sender.id property to get the enduser identifier. The following is the payload you expect to receive:

{
  "id": "107740xxxxxxxx",
  "time": 1660662685424,
  "messaging": [
    {
      "sender": {
        "id": "410293xxxxxx"
      },
      "recipient": {
        "id": "107740xxxxxxxx"
      },
      "timestamp": 1660662685059,
      "message": {
        "mid": "m_SLIp8u5SPCwMego_-awq5qKJyfiJz70OtqqYujsSPJcls_TTYnLhVfZO8yXXQUI-zz9STEo6nkLfPm1Q-y_44A",
        "text": "hello"
      }
    }
  ]
}

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Text Message Length

A text message can be a max of 2000 characters long.

❗️

Sending Message outside 24H customer care window

Regular text messages can only be delivered in the 24 hours after last time customer sent a message to your business.

If the business send a message outside the 24H, the following error will be received from the API.