Concepts

Event-Based Triggering

Our approach revolves around event triggers. These triggers act as the starting point for sending notifications. When a specific event occurs in an external system, it serves as the trigger that prompts our platform to initiate a notification flow. For example, when a subscriber places an order or a critical update is made, this event can be used to initiate notifications through Omni-Link Studio.

Multi-Channel Communication

Our platform seamlessly supports notification across multiple communication channels, ensuring you can connect with your subscribers through various channels.

Single API Integration

Simplicity and convenience are at the heart of a seamless user experience. The Single API Integration feature aligns with this principle by providing a unified interface that's consistent across various communication channels. Customers, regardless of their technical background, can swiftly understand and work with the API, translating to smoother operations and enhanced user satisfaction.

Flexible Flow Builder

The easy-to-use flow builder empowers customers to personalize their communication across various channels. It goes beyond regular messaging, providing a platform for creativity, smart decisions, and tailored engagement that truly connects with audiences.

User-Friendly Content Input

Our platform is designed to bridge the gap between technology and simplicity, ensuring that even non-technical customers can effortlessly input content for each communication channel. This user-friendly approach empowers individuals without coding knowledge to create engaging and impactful messages.

Omni-Channel Orchestration

Our platform's ability to orchestrate seamless coordination between communication channels is a game-changer in enhancing user experience and engagement. This orchestration is achieved through different key mechanisms: digest action, delay action, and conditions.

Manage Subscribers / Topics UI

Customers gain full authority over their subscriber data and topic organization, allowing them to tailor their communication networks according to user preferences and business requirements.

Real-Time Monitoring

Gain comprehensive oversight of your communication activities with Real-Time Monitoring, which captures message content and metadata, empowering you to efficiently manage your communications, quickly spot and address issues, assess the performance of channels, and focus on specific users and communication processes for enhanced efficiency and results.