Credit Management

Effective communication solutions are grounded not just in technological prowess but also in the clarity of its operational finance. In the CEQUENS Console, we simplify credit management, providing a transparent, user-friendly approach to managing your financial commitments to the platform. This section is dedicated to helping you understand and navigate the financial controls at your disposal.

Understanding Credit and Credit Limit

Before diving into functionalities, it’s crucial to understand the key financial concepts within the CEQUENS Console:

Credit

This represents the real-time balance of your account. A positive credit indicates an available balance, empowering you in a prepaid arrangement. Conversely, a negative credit reflects consumption beyond your existing balance, typically under a postpaid arrangement.

Credit Limit

This is an extension of trust, quantifying how much you can consume beyond your actual balance, essentially how far your account can dip below zero before service usage is restricted. It’s a safety net, ensuring uninterrupted service within reasonable financial boundaries.

Available Balance

Your financial runway at any moment is your available balance, calculated as the sum of your credit and your credit limit. This vital figure dictates your immediate capacity to deploy communication solutions

Navigating Credit Management Functions

Armed with an understanding of these terms, here’s what you can do directly from the Console:

Viewing Available Balance

At a glance, see your financial standing with CEQUENS, including detailed breakdowns of your credit and credit limit. This immediate insight helps you make informed decisions about your communication strategies and financial planning.

Transferring Credit

For Master Account admins, redistribute balance between subaccounts with ease, adapting to the evolving needs of different departments or projects. This function excludes accounts in "shared balance mode," where subaccounts draw directly from the Master Account’s balance, fostering centralized financial control

Online Payments

Refill your balance in real-time with our secure online payment system, with methods varying per country for your convenience. This immediate transaction ensures your communication campaigns remain uninterrupted

Financial Transaction Reports

Maintain full oversight of your financial engagements with detailed reports. These logs include all past transactions, encompassing payments, credit transfers, and more, promoting transparency and aiding in analytical and auditing tasks.

Shared Balance Mode

Subaccounts usually operate with their independent financial reservoir. However, in a "shared balance mode," they relinquish this autonomy, drawing directly from the Master Account's resources. This setup ensures a streamlined, unified financial approach, which is particularly beneficial for certain organizational structures.

In conclusion, Credit Management is a facet of the CEQUENS Console designed with transparency and control as its cornerstones. By making these financial tools and reports readily available, we empower you to manage, plan, and execute your communication strategies with full financial insight and confidence.