Link The Blocks

Step 1: Understanding Blocks, Actions, and Connections

• In the CEQUENS bot studio, chatbot conversations are constructed using blocks.
• Blocks are built using Actions.
• Blocks are connected together to create a flow.
• The connections between blocks are made using paths.

Step 2: Creating Paths

• To connect blocks, you need to create paths.
• Hover over the exit port of any button within a block. It will become a green plus icon when you hover on it.
• Click and drag from the exit port to the block you want to connect it to. This action creates a path.
• This path tells your bot where the conversation should flow next.

Step 3: Deleting Paths

• If you want to delete a path, click on it. The path will turn light blue to indicate that it is selected.
• Press the "Backspace" key on your keyboard to delete the selected path.

Step 4: Understanding the Significance of Paths

• Paths determine the decisions made by your users within the conversation.
• The paths guide users through specific conversation flows based on their interactions with the chatbot.
• Continue adding blocks and connecting them with paths to build your chatbot's conversation flow. This represents the next steps in the conversation.
• Test it!

Step 5: Launch Your Chatbot

Once you are satisfied with the conversation flow, you can launch it and make it available to users on your configured channel. Link the bot with an inbox, and easily link the inbox with the channel you want, and you're done. Check the inbox settings configuration page.

Congratulations! You've successfully created a chatbot conversation flow by linking blocks with paths in the bot studio. These paths play a critical role in guiding users through specific conversation flows based on their interactions, making your chatbot more engaging and user-friendly.